Privacy Policy

Mondo Caffè Privacy Policy

At Mondo Caffè, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

When you visit or make a purchase from Mondo Caffè, we may collect the following information:

  • Personal identification information: Name, email address, phone number, billing and shipping address
  • Payment information: Credit card or payment details (processed securely — we do not store full payment card details)
  • Order information: Products purchased, order history, and transaction details
  • Device and browsing information: IP address, browser type, pages visited, and referring URLs

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to customer service inquiries
  • Improve our website and product offerings
  • Send promotional emails and offers (only if you have opted in)
  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Shipping carriers to fulfill and deliver your orders
  • Payment processors to securely handle transactions
  • Service providers who assist us in operating our website and business (subject to confidentiality agreements)
  • Legal authorities if required by law

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember items in your shopping cart
  • Understand how visitors use our site
  • Improve site performance and personalization

You can disable cookies in your browser settings, though this may affect some website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of 7 years for accounting and legal purposes.

Your Rights

As a Canadian resident, you have rights under applicable privacy legislation (PIPEDA), including the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Withdraw consent for marketing communications at any time
  • Request deletion of your personal information (subject to legal retention requirements)

To exercise any of these rights, please contact us at info@mondocaffe.coffee.

Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption to secure data transmitted between your browser and our servers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Effective date: May 2026